All of user's data transferred within atMyMarina is encrypted, whether users are at computer or on smartphone, nothing goes over the network without encryption. We work promptly to respond to new vulnerabilities as they are discovered in atMyMarina.

Following are the atMyMarina compatible browsers which can be used to work smoothly:

Web
-Google Chrome – 84+
-Mozilla Firefox – 78+
-Microsoft Internet Explorer 10+
-Safari 13+

Mobile
-iOS – version 10+
-Android – version 6+

atMyMarina was developed to be responsive and mobile compatible so you could work from any device. The Compatible mobile browsers we recommend are: iOS: Safari Android: Chrome

atMyMarina focuses on marina management and yacht ownership and buy & sell around the world, this application will be used by all the roles related to marina like Slip Tenant/Slip Owner/Marina Manager/Vendor/Boat Agent.

Slip Owners can add their boats and slip details here.

Slip Tenants can use the application to request any slip, boat service, report any incident, view marina announcements, events details and documents as well.

Managers can manage all of the activities like Manage Slips and Tenants/Owners Directory, Approve Slip Tenants/Owners requests, service requests and incident reports from Slip Tenants/Owners. Managers can also make announcements for all the Slip tenants/owners and create events for marina community.

Vendors can see all the Boat's service requests assigned to them and can update their service requests status as well.

Boat Agents can see list all available boats for sale/wanted, they can list boat related accessories as well.

Moreover, the general public and registered users can also browse the boat listings, buy-sell-wanted and businesses & services.

Just click on Sign Up or Create Account of atMyMarina site. It will ask you the information like User Type (Slip Tenant/Slip Owner/Manager/Business & Service/Boat Agent), Full Name, Email, Mobile and Password.

Upon reviewing and agreeing with the terms and conditions submit the form and complete the next steps. After completing all signup steps an account activation link will be sent to your email address.

As slip tenants and owners for marina slips that have management, you may have to wait for the Manager/Moderator to approve your request to be added.

Yes, you can have all available roles such as Slip Tenant/Slip Owner/Manager/Business & Service/Agent under the same email/account.

Upon sign up an email will be sent to your email address, by clicking on Verify Now! button in that email your account will be verified.

atMyMarina is a web/mobile based application, it won't work without the internet connection.

Expand the menu on the bottom left side and click on “My Profile”. A new page will be opened. Under Profile Info tab you will see all your profile information like name, email, phone no. Click on Edit Button and provide updated name, nick name, phone no etc to update your information.

Expand the menu on the bottom left side and click on “My Profile”. In the page, you will see a profile icon with option to upload the image. By clicking on that a pop up will open to select an image for your profile.

Expand the menu on the bottom left side and click on “My Profile”. On profile page under settings tab you can enable or disable email and push notification settings for each section.

After you have added a photo you can only change it.

Expand the menu on the bottom left side and click on “My Profile”. Here you will see a Change Password tab in which you can update your password.

You cannot change the email address that is linked to your account.

You can add multiple roles to your account. Expand the menu on the bottom left side and click on “My Profile”. In this page you will see an option for “Add new role”. After providing the necessary information for selected new role it will be linked to your account. Some roles may require manager/moderator approval.

Each role has pre-defined administration rights. For Slip Tenant/Owner roles manager of the marina can enable/disable features.

On the home screen Slip Tenant/Slip Owner/Manager/Boat Agents/Business & Service can see multiple widgets related to their role.

Once logged in the application you can see a (Add Widgets) button on top right side of home screen.
By clicking on this you can choose all the widgets for displaying on home screen.
You can also drag and drop the widgets in any arrangement you like.

From the left menu navigate to Marina Info -> Important Contacts for viewing list of all important Contacts. These contacts will only be shown if marina management has provided.

From the left menu navigate to Marina Info -> Document Directory for viewing list of all documents shared by marina management.

Any document that management holds and can be distributed can be published on atMyMarina.

Like marina operating hours, committee meeting hours, annual audited financial reports and any other important documents related to marina.

Any social, religious, personal and marina community related event can be added in the events section by marina manager only.

In order to add additional people as the marina managers, each of these people must first sign up as a “Manager” for that marina. Upon their sign up, a request will be sent to the already sign up managers for approval. Once the manager has approved that request, an email will be sent to requester and they can have access their account as a manager.

From the left menu navigate Nearby -> Boat Listings, all the available boats for wanted/sale will be displayed.

From the left menu navigate to Nearby -> Boat Listings. Click on the boat listing you want to delete.

On the right side you will see Delete link to delete that record.

From the left menu navigate to Nearby -> Boat Listings. Click on the boat listing you want to edit.

On the right side you will see Edit link to edit that record.

From the left menu navigate to Nearby -> Buy-Sell-Wanted, all the available Buy-Sell-Wanted items will be displayed.

From the left menu navigate to Nearby -> Buy-Sell-Wanted and click on Add a New Buy-Sell-Wanted, a new page will be opened. By filling up the details a new Buy-Sell-Wanted item can be added

From the left menu navigate to Nearby -> Buy-Sell-Wanted. Click on the item you want to delete.

On the right side you will see Delete link to delete that record.

From the left menu navigate to Nearby -> Buy-Sell-Wanted. Click on the item you want to edit. On the right side you will see Edit link to edit that record.

As you are done with adding your Buy-Sell-Wanted item, you will see a pop up saying promote your item, just follow the on-screen steps to make your item featured. Alternatively, on the detail screen of that record you will see Feature this Ad button click on it and follow the on screen steps to make your item featured.

From the left menu navigate to Nearby -> Businesses & Services, all the available businesses will be displayed.

From the left menu navigate to Nearby -> Businesses & Services and click on Add a New Business & Service. By filling up the details a new business will be added in system.

From the left menu navigate to Nearby -> Businesses & Services. Click on the business you want to edit.

On the right side you will see Edit link to edit that record.

Any slip tenant/slip owner/manager/boat agent/business & service type user can add Buy-Sell-Wanted and Business & Service. For adding Boat Listing you need to have either slip tenant/slip owner/manager/agent type role only.

From the left menu navigate to Marina Info -> Announcements for viewing list of all announcements.

Only Marina Manager can make the announcements.

All the roles associated with the marina organization, Slip Tenant/Slip Owner/Manager, can see the announcements added by manager.

Yes, user will get the notify via Notifications icon on top right side in the application and by emails for any announcement made by manager.

From the left menu navigate to Marina Info -> Events for viewing list of all events.

From the left menu navigate to Marina Info -> Calendar for viewing list of all events and service requests in chronological order displayed on calendar.

From the left menu navigate to Nearby -> ChatNet for viewing list of ChatNet.

Slip Tenant/Slip Owner/Manager can use the chatNet application to communicate with each other. They can send a message in both public/private mode.

From the left menu navigate to Nearby -> ChatNet for viewing list of all ChatNet. On top there is a button with label Send as. That is by default Public. Click on this to change it to Private. Next to this button there is a text box, type in the name of receiver and select it after that type the message and click on Send button to send the message.

Yes, user will get the notify via Notifications icon on top right side in the application for any private/public messages sent by any user.

From the left menu navigate to Nearby -> ChatNet for viewing list of all ChatNet.
Now there are search field and a select filter with options like Messages/Announcements, Events, Service Requests and Incident Reports.
By selecting/changing the option from this filter the ChatNet messages will be filtered as per selected options.

If you are on the home screen, then click the expand icon on the chatnet to expand the page to full screen to see all the filter options.

Any Slip Tenant/Slip Owner/Manager type user can view announcements, calendars, chatNet and events.

If the marina already has a management, most likely they have already entered all your data and all you have to do is to sign up, enter your slip number and you should see your all the slip details listed under your name. Then you can fill out any other specifics that are missing.

Yes, you can add your boat for Sale via atMyMarina for users to see via Nearby -> Boat Listings section.

There are many benefits; either selling or wanted, your boat would be seen by several specialists at the same time and you should get enquiries from several of them. You can then look at the enquiries and track records and decide who you like to work with.

After you add the boat for Sale/Wanted on atMyMarina, it will be listed under the Boat Listing section. Viewers can contact you directly if they are interested in your Listing.

If there is a management on the marina, the slip tenant can see all the announcements, chatNet talks, service requests, incident reports, important contacts, important documents and upcoming events details.

However, if there is no management taking over the marina management then limited features will be available such as Chatnet, buy-Sell-Wanted, Boat Listings, Businesses & Services

All other above mentioned features will be enabled when there is a manager assigned to the marina; tenant has applied for.

If the marina has a manager managing the atMyMarina app, then the manager needs to make the change, otherwise the Slip Owners/Tenants may edit their profile to change their slip number.

From the left menu navigate to Requests & Reports -> Service Requests, a new page will be opened.

By clicking on Add a new service Requests a new page will be opened where the Slip Tenant/Owner can fill out details and submit a service/maintenance request.

When a Slip Tenant/Owner submits a maintenance request he has the option to choose the vendor/management for his request.

Slip Tenant/Owner can also change the service request status by navigating to Requests & Reports -> Service Requests screen and change status of service request from status filter with each record.

Yes, Slip Tenant/Owner will get notify via email alerts, push notifications on their mobile number as the status of request is changed or request gets resolved.

Only Slip Tenant/Owner can make the service requests.

The Business & Service/Manager, whoever is assigned to service request will need to resolve it.

From the left menu navigate to Requests & Reports -> Incident Reports, a new page will be opened. By clicking on Add a new Incident Report a new page will be opened where the slip tenant/owner can fill out details and submit any incident report

Marina Manager/Business & Service will need to resolve or update the incident report.

Yes, Slip Tenant/Owner will get notify via email alerts, push notifications on their mobile number as the status of request is changed or request gets resolved.

Only Slip Tenant/Owner can submit the incident Report.

For the first time setup it's recommended to perform the following tasks:

• Add important marina related documents via Document directory section.
• Review the features via Feature Settings in order to enable/disable any feature.
• Add or review added Slip Tenants/Owners via Slip Tenants/Owners section.
• Add available slips via Marina Slips section.
• Add Incident Reports types via Incident Types section.
• Review the Requests to Management section to see if there are any requests assigned.

Yes, for managers there is a section to setup and customize all the settings for each marina.
From the left menu navigate to Management Setup for all of your marina settings.
On this screen you can setup all these items

• Incident Types
• Important Contacts
• Documents
• Marina Slips
• Marina Tenants/Owners

From the left menu navigate to Management -> Requests to Management for viewing list of all requests to management.

From the left menu navigate to Management -> Requests to Management for viewing list of all request to management.
With each request there is a view icon. Click on that to see detail of submitted request.
On bottom there is Accept/Decline button, click on this to accept/decline that request.

Yes, manager can decline any request too.

Yes, Slip Tenant/Owner will get notify via email alerts, push notifications on his mobile number as the status of his request is changed or request gets resolved.

From the left menu navigate to Management -> Feature Settings for viewing list of all feature settings.

The basic usage of Feature Settings is to enable/disable any feature in the application that applies to the marina.
For example, if you disable “off” the Service Requests feature, it will disable the Service Requests module for all Slip Tenants/Owners/Managers of that marina.

From the left menu navigate to Management -> Feature Settings for viewing list of all feature settings.
With each feature there is On/Off status.
Click on the status to toggle its value and click Save button to enable/disable the feature

From the left menu navigate to Management -> Slip Tenant/Owner for viewing list of all registered (added) slip tenants & owners.

From the left menu navigate to Management -> Slip Tenant/Owner. On this page on top right side click on Add a New Slip Tenant/Owner button, type all related information & submit.
After you submit the data an invitation will be sent to tenant. Upon tenant accepting the invitation a new tenant will be added.

By navigating to Management -> Slip Tenant/Owner link all the tenants will be listed. With each tenant you will see a Delete link for deletion purpose.

By navigating to Management -> Slip Tenant/Owner link all the tenants will be listed. With each tenant you will see an Edit link for editing tenants.
Click on this link and fill out updated details in form to update the tenant.

From the left menu navigate to Management -> Slip Tenant/Owner link. There are sorting selections, Sort for Slip Tenant / Owner, Sort for Marina Slip.
Select Sort for Marina Slip to see list of all tenants based on marina slip.

From the left menu navigate to Management -> Slip Tenant/Owner link. There is a filter having values Sort for Slip Tenant/Owner, Sort for Marina Slip.
Select Sort for Marina Slip to see list of all tenants based on marina slip.
On top right side there is a link Add a new Marina Slip click on that and fill out unit details to add a new marina slip.

From the left menu navigate to Marina Info -> Announcements will load list of all announcements.
On top right side there is a Add a New Announcement button click on that and fill out details to add a new announcement.

From the left menu navigate to Marina Info -> Announcements will load list of all announcements.
With each record, there is an Edit link, click on that and fill out detail to edit the record.

From the left menu navigate to Marina Info -> Announcements will load list of all announcements. With each record there is a Delete link click on that to delete that record

From the left menu navigate to Marina Info -> Documents Directory for viewing list of all Important Documents

From the left menu navigate to Marina Info -> Documents Directory will load list of all documents. On the right side there are two options New Folder, Upload File. Click on New Folder to create a folder and add file into that if you want the file to be in a specific folder OR click on upload file if you want to save file on root.

From the left menu navigate to Marina Info -> Documents Directory will load list of all documents.
With each record there is a Download link click on that to download that file.

From the left menu navigate to Marina Info -> Documents Directory will load list of all documents.
With each record, there is a Delete link, click on that to delete that record.

From the left menu navigate to Marina Info -> Important Contact will load list of all Important Contacts.
On top right side There is a Add a new Important Contact button click on that and fill out details to add a new important contact.

From the left menu navigate to Marina Info -> Important Contact will load list of all Important Contact.
With each record, there is a Edit link, click on that and fill out updated details to edit the record.

From the left menu navigate to Marina Info -> Important Contact will load list of all Important Contact.
With each record, there is a Delete link, click on that to delete that record.

From the left menu navigate to Marina Info -> Events will load list of all events.
On top right side there is a Add a new Event button click on that and fill out details to add a event.

From the left menu navigate to Marina Info -> Events will load list of all events.
With each record, there is a Delete link, click on that to delete that record

From the left menu navigate to Marina Info -> Events will load list of all events.
With each record there is an Edit link and fill out detail to edit the record.

While adding event you can choose invitee of event either specific user OR all slip tenants/owners.

From the left menu by navigating to Requests & Reports -> Service Request will load list of all service requests.
With each request there is a status filter for that request. Click on that to change the status of that request.

From the left menu by navigating to Requests & Reports -> Incident Report will load list of all incident reports. With each report there is a status filter for that report. Click on that to change the status of that request.

From the left menu by navigating to Requests & Reports -> Incident Report will load list of all incident reports.
On top right side there is a link Incident Types Setup, click on this to view all the incident report types.

Incident Types are the categories of incident that may happen in any marina or on any boat and user may need to specify them while reporting. Like Fire, Broken/Damage, Lost etc. You may specify other types as well to cover all types of incidents.

From the left menu by navigating to Requests & Reports -> Incident Report will load list of all incident reports.
On top right side there is a link Incident Types Setup, by clicking on this will load a page having all the incident report types.
On the top right side there is a link Add a New Incident Type, click on that and fill out form to add an incident report type.

From the left menu by navigating to Requests & Reports -> Incident Report will load list of all incident reports.
On top right side there is a link Incident Types Setup, by clicking on this will load a page having all the incident report types.
With each record, there is an Edit link, click on that and fill out form to edit that record.

From the left menu by navigating to Requests & Reports -> Incident Report will load list of all incident reports.
On top right side there is a link Incident Types Setup, by clicking on this will load a page having all the incident report types.
With each record, there is a Delete link, click on that to delete that record.

atMyMarina app will be used by several slip owners/tenants and people of marina community.
These people are usually looking for some business & service for their boat related services, they can look up businesses & services offered to them nearby in atMyMarina.
If you are not listed there, the chances are you won’t be called.

First you need to create an account & sign up. Please click on sign up and select Business & Service category and register your account.
On sign up you will be directed to a page where you can add your business.
If you have already signed up and need to add another business or edit, then from the left menu navigate to Nearby -> Business & Service will load list of all Business & Service.
On top right side there is a New Business & Service Role link click on that and fill out details to add another Business & Service.

Two ways to do this.

1. Click on the bottom left icon and select “My Profile”. Select My Business & service, select “Edit”.
2. Select Nearby -> Businesses & Services, in the search field, type your name or your business name, click on the image or the title of the business to go in the detail page. From here you can select “Edit” and make changes.

Follow one of the two steps above to get to the detail page of your business.
You will see detail of your current business and a Promote this Business button, click and follow next steps to promote/feature your business.

Once you list your business in atMyMarina; slip tenants, owners and management will see your offered business & services and can ask you to provide a quotation for their requested service.
This is called a “Service Request”.

After log in, on the Home screen will see a Service Requests widget. If you are already in the app and on another page, just select Home icon and you will be directed to this page.
This page will list all the service requests assigned to you OR From the left menu navigate to Requests & Reports -> Service Request will load list of all service requests assigned to you.

Only a slip tenant/owner can make the maintenance request.

From the left menu navigate to Requests & Reports -> Service Requests will load list of all service requests assigned to you.
By clicking on any service request will load the details of that request. On bottom there is a Write your comment section, add your comments here and click on Send to communicate with the requester.

From the left menu navigate to Requests & Reports -> Service Requests will load list of all service requests assigned to you.
With each request there is a status drop down click on this to change the status of any request.

From the left menu navigate to Requests & Reports -> Service Requests will load list of all service requests assigned to you. With each request there is a Delete link click on that to delete any maintenance request.

On Home Screen, you will see an Enquiries widget which shows all of your Enquiries sent by users.

Only Slip Tenants / Slip Owners / Agent type of users can add Boat Listing.

After log in, click on the bottom left menu, then you can either click on the $ to go directly to the boat listings or navigate to Nearby -> Boat Listings.
Click on Add a New Boat Listings button on the top right to load a new screen for adding boats for Sale/Wanted.

From My Profile -> My Agent tab, click Edit, in this screen you can modifying your agent profile/company information.

From My Profile -> My Agent tab, click on avatar Edit icon for uploading your company logo.

On Home Screen, you will see an Enquiries widget which shows all of your Enquiries sent by users.